• What are the arrival and departure times?
    Check in time is at 2.00 pm
    Check out time is at 12am
  • How far is the beach from the hotel?
    the main beach and the center of Positano are at a short walk away, but it is necessary to climb steps down the hill (about 200)
  • Is there a coffee maker in the room?
    In agreement with security and safety regulations on Antique Palaces, we do not provide coffee makers in the room, but you can order your much-loved coffee at any time of the day from our Room Service.
  • Can I have an iron in the room?
    Due to the Italian law on Ancient Palaces, we cannot offer an iron in the room, however we have the pressing service from 4.00pm  to 09:00pm.
  • What does Internet costs?
    The entire hotel is equipped with complimentary WIFI access complimentary to our guests.
  • Are pets allowed at the hotel?
    The hotel is delighted to welcome pets to the property. We permit one pet per room
  • Does your hotel provide parking?
    Hotel offers valet service at the carpark Miramare, cost is  €25-per day
    You can also park your car yourself at the private parking in the village for a minimum of 30 euro per day depending on the size of your car.
  • Do you provide adaptors or converters?
    Our concierge team can provide adaptors but no converters are available. Please contact the concierge desk if you should need any.
  • Do you have extra beds?
    Extra beds are allowed from select Deluxe Rooms onwards at the rate of EUR 50 per night.
  • What is the hotel voltage?
    Hotel voltage is 220 V. Please make sure to check the voltage of your equipment’s before usage.

Payment options:

  • Can I pay for someone else?
    To book on behalf of someone else or to pre-pay your stay, kindly contact the front desk by phone or email.
  • Can I pay for my stay in my own currency?
    Yes, your credit card must support Dynamic Currency Conversion. This service is available to Visa and Mastercard customers in USD, AUD, GBP, CAD, HKD, JPY and CHF.
  • Can I pay for my stay in cash?
    Kindly note that cash payment extent permitted by law for European citizens is EUR 3000 For non-EU citizens, a dedicated form needs to be filled out to pay a larger amount in cash.